In health care, quality improvement is the framework we use to systematically improve the ways in which care is delivered to patients. 

Quality and safety are a commitment to providing individuals and populations with the best possible care to achieve their best possible outcomes consistent with their goals, circumstances and environment, while minimising harm. 

Quality Improvement in Healthcare: https://www.youtube.com/watch?v=jq52ZjMzqyI

“Small behaviors have a ripple effect on healthcare”.