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Data-driven improvement

  • The goal of a quality management system is not to test a hypothesis but rather to gain insight into the workings of the health care system and improve that system of care. 

  • Creating culture of excellence and continuous quality improvement. 

  • Quality management systems. 

  • Principles: measure what matters, plan to collect the right data, ensure quality data, present the data appropriately, interrogate and interpret data, manage data. 

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